Frequently Asked Questions (FAQs)
Company
1. What products do you manufacture?
Green Doodle Ecopack manufactures a wide range of eco-friendly jute and cotton bags for businesses worldwide. Our product range includes shopping bags, tote bags, grocery bags, promotional bags, wine bags, drawstring bags, pouches, beach bags, gift bags, conference bags, and custom packaging solutions. We also manufacture bags tailored to specific industries, retail brands, and corporate requirements.
2. Are you a manufacturer or a trading company?
Green Doodle Ecopack is a manufacturer and exporter of premium-quality jute and cotton bags based in India. We offer complete manufacturing solutions, from product development and sampling to bulk production, quality inspection, and international shipping, ensuring consistent quality and competitive pricing.
3. Where are your bags manufactured?
All our bags are manufactured in India using carefully sourced raw materials and strict quality control processes. Every product is inspected to ensure it meets our quality standards before shipment.
4. Which countries do you export to?
We export our products worldwide, including North America, Europe, Australia, the Middle East, Asia, and Africa. We have experience working with importers, wholesalers, retailers, supermarkets, promotional companies, and private-label brands.
5. Why choose Green Doodle Ecopack?
We combine premium-quality products, reliable manufacturing, competitive pricing, ethical sourcing, and professional customer service. Our goal is to become a long-term manufacturing partner by delivering customised eco-friendly bags that meet international quality standards and business requirements.
Products
6. What materials do you use?
We manufacture products using natural jute, cotton, canvas, juco (jute-cotton blend), organic cotton, recycled cotton, and other sustainable fabrics depending on customer requirements.
7. What is the difference between Jute, Cotton, Canvas and JUCO?
Jute is a strong natural fibre ideal for durable shopping bags. Cotton is soft, lightweight, and suitable for promotional and everyday bags. Canvas is a heavier cotton fabric that offers greater strength and durability. JUCO combines the natural appearance of jute with the softness and printability of cotton, making it an excellent choice for premium bags.
8. Are your bags biodegradable and eco-friendly?
Yes. Most of our products are manufactured using natural fibres that are biodegradable, reusable, and environmentally responsible. They are designed to help businesses reduce their dependence on single-use plastic packaging.
9. Are your bags reusable?
Absolutely. Our bags are designed for repeated use, making them an economical and sustainable packaging solution for retailers and consumers alike.
10. Do you offer laminated and non-laminated bags?
Yes. We manufacture both laminated and non-laminated bags depending on the intended application. Lamination provides additional strength, moisture resistance, and a premium appearance.
11. What GSM options are available?
We offer various fabric weights depending on the material and application. Our team will recommend the most suitable GSM based on your product requirements, durability expectations, and budget.
12. What handle options do you offer?
We offer cotton webbing handles, self-fabric handles, padded handles, rope handles, bamboo handles, cane handles, leather-look handles, and customised handle options.
13. What printing methods are available?
We offer screen printing, digital printing, heat transfer printing, offset printing, sublimation (where applicable), embroidery, and other branding options depending on the fabric and artwork.
14. Can I choose custom colours?
Yes. We can manufacture bags in customised colours and can also match Pantone shades wherever technically feasible.
15. Can you manufacture bags according to our design?
Yes. Simply share your artwork, reference sample, technical drawing, or specifications, and our team will develop a customised product that matches your requirements.
Customisation
16. Can you print our logo?
Yes. We specialise in customised branding and can print your company logo, artwork, promotional message, or product branding using the most suitable printing technique.
17. What artwork format do you require?
Vector files such as AI, EPS, PDF, or high-resolution PNG files are preferred to achieve the best printing quality.
18. Can you help with bag design?
Yes. If you have an idea but not a finished design, our team can assist with layout suggestions, sizing, printing placement, and product development.
19. Can I customise every aspect of the bag?
Yes. Size, fabric, colour, handles, printing, accessories, labels, packaging, stitching, and finishing can all be customised according to your requirements.
20. Can you match Pantone colours?
Yes. We make every effort to match Pantone colours as closely as possible, subject to fabric characteristics and printing limitations.
21. Do you provide digital mock-ups?
Yes. We provide artwork previews or digital mock-ups for approval before production begins.
Samples
22. Can I order samples before placing a bulk order?
Yes. We encourage customers to review samples before confirming bulk production, especially for customised products.
23. Are samples free?
Standard samples may be available free of charge, while customised samples may incur a nominal development cost. Shipping charges are generally borne by the customer.
24. How long does sample development take?
Most customised samples are completed within 7–10 working days, depending on the complexity of the design.
25. Will the sample cost be adjusted in the bulk order?
For many projects, sample development charges can be adjusted against the confirmed bulk order. Please discuss this with our sales team during quotation.
MOQ & Pricing
26. What is your Minimum Order Quantity (MOQ)?
MOQ depends on the product and level of customisation. For most customised bags, the MOQ starts from approximately 1,000 pieces.
27. How are prices calculated?
Pricing depends on the size, material, GSM, printing, handles, accessories, quantity, packaging, and shipping terms.
28. Do you have a price list?
Since every project is different, we provide customised quotations rather than a standard price list.
29. Do you offer bulk discounts?
Yes. Larger order quantities generally benefit from better pricing due to economies of scale.
30. How can I request a quotation?
Simply share your bag specifications, dimensions, material, quantity, artwork, destination country, and any special requirements. We will prepare a detailed quotation promptly.
31. What information do you need for a quotation?
To provide an accurate quotation, we recommend sharing:
• Bag dimensions
• Material
•GSM (if known)
• Quantity
• Printing requirements
• Handle type
• Accessories
• Delivery destination
• Target delivery timeline
• Bag dimensions
• Material
•GSM (if known)
• Quantity
• Printing requirements
• Handle type
• Accessories
• Delivery destination
• Target delivery timeline
Production & Delivery
32. What is your production lead time?
Production usually takes between 30 and 60 days after sample approval and confirmation of the order. Lead time may vary depending on order quantity and production schedule.
33. Can you handle urgent orders?
Yes. We evaluate urgent requirements on a case-by-case basis and will do our best to accommodate faster production wherever possible.
34. How are the bags packed?
Our products are packed securely in export-quality cartons or bales to ensure safe transportation.
35. Can you provide customised packaging?
Yes. We offer customised packaging options including individual polybags, barcode labels, hangtags, printed cartons, and retail-ready packaging.
36. Do you provide export packaging?
Yes. All shipments are packed using export-grade packaging designed to protect products during international transit.
Shipping & Export
37. Which countries do you ship to?
We ship worldwide and regularly serve customers across multiple international markets.
38. Which shipping methods do you offer?
Orders can be shipped by sea, air, or courier depending on quantity, urgency, and destination.
39. Which Incoterms do you support?
We commonly work with EXW, FOB, CIF, CFR, and other mutually agreed Incoterms.
40. Can you arrange shipping?
Yes. We can coordinate shipments through trusted freight forwarding partners or work with your nominated logistics provider.
41. Do you provide export documentation?
Yes. We provide the required commercial export documents, including Commercial Invoice, Packing List, Bill of Lading or Air Waybill, Certificate of Origin (where applicable), and other documents requested by the destination country.
Quality
42. How do you ensure product quality?
Quality checks are carried out throughout production, including raw material inspection, in-process monitoring, final inspection, and packaging verification.
43. Do you inspect every order before shipment?
Yes. Every shipment undergoes a final quality inspection before dispatch to ensure it meets the agreed specifications.
44. Are your dyes AZO-free?
AZO-free dyes and other compliance requirements can be offered upon customer request and according to applicable standards.
45. Can you meet European and US quality requirements?
Yes. We manufacture products according to customer specifications and can work with required quality and compliance standards for international markets where applicable.
46. What manufacturing tolerance should I expect?
Minor variations in size, colour, and fabric texture are normal because natural fibres are used. We maintain commercially acceptable production tolerances while ensuring overall product consistency.
47. Can I appoint a third-party inspection agency?
Yes. Customers are welcome to arrange inspections through recognised third-party inspection agencies before shipment.
Payment
48. Which payment methods do you accept?
We accept bank transfers (T/T) and other mutually agreed international payment methods.
49. What are your payment terms?
Payment terms depend on the order value and customer relationship. Standard terms are shared during the quotation process.
50. Do you accept Letters of Credit (L/C)?
Yes. Letters of Credit can be accepted for qualifying orders, subject to mutual agreement and banking terms.
Sustainability
51. Why are jute bags better than plastic bags?
Jute bags are reusable, biodegradable, durable, and made from renewable natural fibres. They help reduce plastic waste while providing an attractive and environmentally responsible packaging solution.
52. Is cotton a sustainable material?
Cotton is a natural fibre that can be reused many times, making it a practical alternative to single-use plastic bags. We also offer organic and recycled cotton options for customers seeking more sustainable solutions.
53. Are your products recyclable?
Most of our products are manufactured using natural fibres that can be recycled or reused depending on local recycling facilities.
54. Do you use eco-friendly printing inks?
Eco-friendly printing solutions are available based on customer requirements and project specifications.
55. How do your bags support sustainable business practices?
Our reusable natural-fibre bags help businesses reduce plastic consumption, promote environmentally responsible branding, and support sustainable packaging initiatives.
Business
56. Do you offer OEM and private-label manufacturing?
Yes. We manufacture products under our customers’ own brands and provide complete private-label manufacturing services.
57. Can you supply supermarkets and retail chains?
Yes. We have the production capability to serve supermarkets, retailers, distributors, promotional companies, and large corporate buyers.
58. Do you manufacture promotional bags?
Yes. We manufacture customised promotional bags for events, exhibitions, product launches, corporate gifting, and marketing campaigns.
59. Can you sign a Non-Disclosure Agreement (NDA)?
Yes. We respect customer confidentiality and are happy to sign an NDA before discussing proprietary product designs or business information.
60. Can you manufacture exclusive designs?
Yes. We can manufacture exclusive products developed specifically for your brand, subject to mutually agreed commercial terms.
After-Sales Support
61. What if there is a quality issue?
Customer satisfaction is our priority. If any genuine quality concern arises, our team will review the issue promptly and work with you to find a fair and practical resolution.
62. Can I reorder the same product later?
Yes. Once your specifications and artwork are approved, we maintain production records to help ensure consistency for repeat orders.
63. Will you retain our artwork and specifications?
Yes. We securely maintain approved artwork and production specifications for future repeat orders, unless otherwise requested by the customer.
64. How can I contact Green Doodle Ecopack?
You can reach our team through our Contact Us page, email, or phone. We aim to respond to all enquiries promptly and assist you with product selection, quotations, sampling, production, and shipping.